We schedule maintenance activities to make improvements to myGovID. This may impact myGovID in part or in full at the following times:
| Impacted service | Start time | End time |
|---|---|---|
| Verification of Western Australian marriage certificates unavailable |
Thursday 19 October 2023 10:00 pm AEDT |
Thursday 19 October 2023 11:00 pm AEDT |
| Verification of Australian visa, citizenship certificate and ImmiCard unavailable |
Monday 30 October 2023 05:00 am AEDT |
Monday 30 October 2023 08:00 am AEDT |
| Verification of Australian visa, citizenship certificate and ImmiCard unavailable |
Tuesday 31 October 2023 05:00 am AEDT |
Tuesday 31 October 2023 08:00 am AEDT |
A message will appear in the myGovID app to inform you when the system is unavailable.
This maintenance is in addition to ATO system maintenance which may impact the performance of myGovID.
Troubleshooting
If you’re experiencing a system issue or receive an error message, visit Help.